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(IT-NEWSWIRE.COM, August 24, 2018 ) Global Front Office BPO Services Market Size Status and Forecast 2025
Business Process Outsourcing (BPO) enables industries in outsourcing their responsibilities or operations of a process to third-party service providers. The front office BPO services are services related to customer interactions such as inbound or outbound sales, help desks, customer service centres, and telemarketing. The front office BPO services also include document management services such as accounting and finance.
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Top Manufacturers: Xerox Corporation, IBM Global Services, Hewlett Packard Enterprise Co., Sitel Worldwide Corporation, Convergys Corp., Williams Lea Limited,TeleTech Holdings, Inc., Alliance Data Systems Corporation,Ricoh USA, Inc., Atento S.A.
Market Segment by Regions, regional analysis covers
United States
EU
Japan
China
India
Southeast Asia
Market Segment by Type, covers
Customer Management Services
Document Management Services
Market Segment by Applications, can be divided into
BFSI
Retail
Government
IT & Telecommunication
Defense Aerospace & Intelligence
Telecommunications & IT
Manufacturing
Education
Others
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The front office BPO services enable these industries in saving time, and operational & labour costs. Industries have huge expertise on design & development of their products, but fall short of customer services owing to limited bandwidth and lack of access to resources unavailable internally. This further leads the industries towards outsourcing their operations to a front office BPO, which leverages its global knowledge base in accessing world class capabilities
Table of Content:
Global Front Office BPO Services Market Size, Status and Forecast 2025
1 Industry Overview of Front Office BPO Services
2 Global Front Office BPO Services Competition Analysis by Players
3 Company (Top Players) Profiles
3.1 Xerox Corporation
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
3.1.5 Recent Developments
3.2 IBM Global Services
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
3.2.5 Recent Developments
3.3 Hewlett Packard Enterprise Co.
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
3.3.5 Recent Developments
4 Global Front Office BPO Services Market Size by Type and Application (2013-2018)
5 United States Front Office BPO Services Development Status and Outlook
6 EU Front Office BPO Services Development Status and Outlook
7 Japan Front Office BPO Services Development Status and Outlook
8 China Front Office BPO Services Development Status and Outlook
9 India Front Office BPO Services Development Status and Outlook
10 Southeast Asia Front Office BPO Services Development Status and Outlook
11 Market Forecast by Regions, Type and Application (2018-2025)
12 Front Office BPO Services Market Dynamics
13 Market Effect Factors Analysis
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