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(IT-NEWSWIRE.COM, November 13, 2017 ) At present, there are many modes and platforms that are used by costumer and end users like social media platform, emails and voice etc. to communicate and interact with service, solution providers and between each other. Phone and voice interaction are one the most preferred mode of communication among costumers as it provides them high degree of real time interaction. There are various advantages that voice and phone interaction provides to its end users like real time guidance for costumers and ease of communication.
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Speech analytics solutions helps users to identify the insights, sentiment and meanings within conversation, which provides enterprises mainly its customer interaction centers various strategic benefits for their businesses. Speech analytics solutions and services are experiencing an increasing adoption trends among various industry domains and verticals as it provides them ability to take rational business decisions. It also helps enterprises to improve on their operational efficiency, agility and to achieve competitive edge in today's highly competitive environment.
The speech analytics market is segmented on the basis of types into solutions and services. Further, on the basis of deployment type the global speech analytics market is segmented into on premise and on cloud deployment. The speech analytics market is also divided on the basis of Industry verticals into telecommunication and IT, BFSI , media and entertainment, healthcare and life sciences, retail and consumer goods and others. The global speech analytics market is bifurcated on the basis of regions into North America, Europe, Asia Pacific, South America and Middle East & Africa.
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Global Speech Analytics Market Players:
NICE Systems
Interactive Intelligence Group
Verint Systems
Genesys
inContact
Hewlett-Packard Enterprise
CallMiner
Voci Technologies
Almawave
Mattersight
Nexidia
Avaya
ZOOM International
Calabrio
Objectives of Speech Analytics Market Report are as follows:
• To provide overview of the global Speech Analytics market
• To analyze and forecast the global Speech Analytics market on the basis of components, application, size and technology
• To provide market size and forecast till 2025 for overall Speech Analytics market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub-segmented across respective major countries
• To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
• To provide exhaustive PEST analysis for all five regions
• To profiles key Speech Analytics players influencing the market along with their SWOT analysis and market strategies
Key questions answered in this report
- What will the market size be in 2025 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?
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Source: EmailWire.Com 
Source: EmailWire.com
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