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(EMAILWIRE.COM, January 14, 2015 ) Reno, Nevada -- Wybrance, an online retailer of smartphone and tablet accessories, has recently made public their customer satisfaction ratings. The company has received a 92 percent customer satisfaction rate within mere months of their product release.
Wybrance is a third-party retailer on the e-commerce site Amazon.com. This means that the company produces their cell phone and tablet accessories independently and then sells directly to consumers using the Amazon platform. Payments are processed through Amazon's secure network and credited to Wybrance, but the order is fulfilled by Amazon. This makes it possible for customers to easily purchase the Dual USB Car Charger, one of the newest devices for simplifying mobile device recharging while on the go.
Amazon is the largest online retailer in the world and has attracted many customers with the enhanced description features that accompany their products. Not only can customers read about the specifications and features of an item that they wish to purchase, but they can also leave feedback after they receive their purchases. The review system at Amazon.com is a very popular feature and assigns products a rating based on a 5-star system. Customers can also share their opinions along with rating products on a scale of one to five stars.
The Wybrance Dual USB Car Charger was launched July 2014 on Amazon.com. Since then, nearly 50 customers have left reviews about the product. Roughly 92 percent of reviews have been 5 or 4-star reviews, with the overwhelming majority of all reviews receiving a 5/5 perfect score.
The few reviews that have been less than 4 stars received prompt attention from Wybrance. As explained by company owner, Donna BB, "While we are proud to see so many customers are satisfied with the Dual USB Car Charger, we deeply appreciate negative reviews as well. When we receive a negative review, we have the opportunity to contact the affected customer and work to resolve their issue and ensure their satisfaction."
BB also explained that reviews assist with product development. As she explained, "We strive to maintain high quality standards, items can become damaged in transit, limiting their performance. The Amazon review system gives us the chance to spot ways that we can improve product packaging or design to eliminate future problems. This helps us further our commitment to providing the absolute best cell phone and tablet accessories to our customers."
About Wybrance
The Wybrance brand has been powering the way on how to keep the phone charged faster and longer. This company pride themselves on quality and service. When purchasing and using this Wybrance product, it can be assured that it will do exactly what it intends to do. Their designs are easy to work with and offer great power. Something simple that works great.
Wybrance
Donna BB
775-815-7328
media@wybrance.com
Source: EmailWire.Com
Source: EmailWire.com
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